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Cancellation & Refund Policy

Last updated: January 2026

1. Cancellation Policy

You may cancel your TeachCares subscription at any time. To cancel, please contact our support team or use the cancellation option in your account settings.

Monthly Subscriptions

Cancellations are effective at the end of the current billing cycle. No refunds will be issued for partial months.

Annual Subscriptions

You may cancel within 30 days of purchase for a full refund. After 30 days, cancellations take effect on the next renewal date.

2. Refund Policy

We offer the following refund policy:

30-Day Money Back Guarantee

If you are not satisfied with TeachCares within 30 days of your initial purchase, we will provide a full refund of your subscription fee.

Refund Eligibility

Refunds are available if:

  • •The refund request is made within 30 days of the initial purchase
  • •You have not violated our Terms of Service
  • •No custom development or integration work has been completed

3. Non-Refundable Items

The following are generally non-refundable:

  • •Custom development, integration, and training services
  • •Refunds requested more than 30 days after purchase
  • •Subscriptions renewed after the initial billing cycle
  • •Accounts that have violated our Terms of Service

4. How to Request a Refund

To request a refund, please follow these steps:

  1. 1.Contact our support team at support@TeachCares.com
  2. 2.Provide your account information and reason for the refund request
  3. 3.Our team will review and respond within 5-7 business days
  4. 4.If approved, refunds are processed to the original payment method within 7-10 business days

5. Contact Us

For questions about our refund policy or to request a refund, please contact us at support@TeachCares.com or use our contact form.